Thursday, October 20, 2011

Don't return it, reuse it!

Wondering whether you can return something you ordered from Halloween Adventure previously? Most of our products can be returned, but there's a few things that can't. Can't return it? Try reusing it! You never know what you'll be able to use in a new way. Consider reusing an old wig for a new costume - that long blonde wig? It might have been Lady Gaga two years ago, but now, it could easily be be used for Nicki Minag instead!

Here's what you can't return:

  • Special Ordered Items - including all Mascots.
  • Props that require special delivery are also not returnable.
  • Partial Party Kits
  • Disposable Helium Tanks
  • Any item that has been worn, used, or altered!
The following items are ONLY returnable if they are in their unopened, original packaging. Items must not have been worn, used, or altered in any way.
  • Undergarments
  • Socks and stockings
  • Shoes & Boots (Does not apply to shoe covers, boot tops, or costume shoes designed for indoor use only or one time wear.) Remember, even Cinderella had to try on her shoes! Please make sure that your shoes fit and are comfortable before you use them. Shoes that show obvious wear or are missing the original packaging are not returnable.
  • Dress patterns
  • Video tapes
  • CD's
  • Catalogs
  • Eye lashes
  • Wigs, beards, facial hair, or any other artificial hair
    Must be returned in the unopened and sealed package; products in zip-lock bag style packaging or any bag/box that is not factory sealed is NOT returnable.
  • Prosthetics, fangs, or any other fake teeth
    Must be returned in the unopened and sealed package; products in zip-lock bag style packaging or any bag/box that is not factory sealed are NOT returnable.
  • Cosmetics (unless returned in the original unopened and factory sealed package)
  • Any item that has been worn, used, or altered
  • Party Supplies
  • Party Kits - must return the complete and unopened kit