Wednesday, August 26, 2009

Halloween Adventure's Quick and Easy Returns!

QUICK & EASY RETURN POLICY. *Not applicable during Halloween, Christmas and Purim Season.

Most items we sell apply for our QUICK & EASY RETURN POLICY. Unlike other costume retailers where all sales are final, almost every item we carry can be returned QUICKLY & EASILY within 7 days of delivery.

Please note: costume styles are subject to change without notice, due to the manufacturer's production. These changes, no matter how slight, are beyond our control. We apologize for any inconvenience this may cause. The Manufacturers do not always notify us of these variations. We will reflect any changes to the costumes in the website descriptions and images as soon as we become aware of them. Thank you for your understanding with this issue.

Can I Return My Order?

We offer thousands of products, most of which can be returned within 7 days from Delivery Date safe seasonal exeptions. Refunds are for the cost of the merchandise only and do NOT include shipping and handling charges. Any return received with missing items or without original packaging will not be credited.

Shipping and handling charges are refunded in cases of manufacturers defect.

  • All returns MUST BE AUTHORIZED and RAN (Return Authorization Number) has to be issued.
  • DO NOT SEND any merchandise with out a valid RAN.
  • Unauthorized return will not be accepted and will not be credited!

Returns are generally processed within two weeks of receiving the product back.


Please note: Due to the nature of business WE DO NOT ACCEPT returns on merchandise purchased during following seasons/dates:

Halloween Season (October 15th - November 5th) - Exchanges must be made before OCT.25! Exchanges must be made for equal or higher value.
Christmas Season (December 10th - December 28th)
Purim Season (March 10th - March 25th)

Wednesday, August 19, 2009

Don't you dare return your Elvis costume!

It's just too good to be true! How could you part with it? What else could there be?





This Halloween, try rockin’ and rollin’ with the King with our Elvis costumes! We recommend practicing your dance moves in the mirror and exercising your singing voice in the shower.

Our official Elvis Black Leather Suit Adult Costume is a natural showstopper that includes leather pants and leather jacket. White t-shirt isn’t included, but we’d recommend you get one, and a microphone really tops it off. Now all you’ve got to do is slick back your hair and work on those moves.

The great thing about the King? Well, there are many great things, but one of them was his ability to switch it up. Just like Elvis himself, we’ve got multiple outfits to help you rock in style. Our Elvis Gold Lame Suit Adult Costume is another fabulous option. This baby is solid gold and includes pants, jacket, shirt and gold bowtie.

Looking to imitate a very specific look? Try our Elvis Presley Jailhouse Rock Adult Costume. Costume includes pants and high collar jacket with white stitching, Black & White striped shirt. Jacket features the King's last name and jail house number as seen in the film.

Go a totally different route than normal with our Vegas Vampire Elvis Adult Costume. This baby is made for the strip, with its loud prints and excessive cape. Costume includes shirt with attached vest, cape, jabot.

Whichever costume you do choose, remember that the only reason Elvis was king was cause he had the ‘tude and the moves to go with his fame! Stretching, dancing and singing are recommended as practice to get in shape for this fabulous costume!

Wednesday, August 12, 2009

What's Not Returnable: Decorations

Sadly, your Halloween decorations can't be returned after they've been opened. We understand this is annoying, but think about it - we wouldn't sell you something that had already been used, so why should we sell something used to another customer? At Halloween Adventure, we want to ensure you get the best, every time. That's why we don't accept returns on anything that's been opened.





HALLOWEEN DECORATIONS

Everyone knows that house in the neighborhood: the one that goes ALL OUT for every holiday. They’re the ones who put up millions of lights a month before Christmas, the ones that put Santa and his sled on their roof and keep it there until February, the ones that put fall festivity decorations up as soon as September 1st hits. If you’re one of those houses, we congratulate you! More power to you! And since you’re our type, and we’re clearly yours, we invite you to check out our myriad of Halloween decorations.

Looking to go all out? Snag our Airblown Haunted House with Light Show. You’ll be the talk of the town! Airblown Haunted House with Light Show and Reaper has a house shaped purple and black frame with a Reaper on one side and a brown tree, ghost, gray tombstone and 2 skulls on the other. Measures approximately 10' high when inflated. Plays scary Halloween music and sounds including the Halloween theme. Lights flash in time to music. House lights up for a eerie glowing light show.

Light up the front porch with our eerie Blinking Skeleton Lights with Sound. These Skeleton Lights with Sound (10 Lights) has skulls that light up and blink in time to the spooky music. Plays "Halloween" theme. Motion activated. Skulls light up green, orange and red. They’re the perfect way to decorate without going overboard.

Arranging a Haunted House? Make it realistic. Tape the walls out with our Black Out Room Room Roll. This background sticks onto the wall for the time being, but is easily removable. Looks great with our Fog Machine. Spoooooky!

Scare them off (or just give them a little fright!) with our Dangling Spider Light Set. Dangling Spider Light Set is approximately 11' long (6' lighted length). Has an end-to-end plug to attach other light strands (sold separately). Includes 2 spare bulbs and 1 extra fuse. Contains 9 Light Up Spiders (3 orange, 3 green and 3 purple) that dangle on black wires that have little purple lights at different intervals.

Make the front door special this Halloween with our Black Creepy Cloth.Cloth measures approximately 30" wide x 12' long, is made of a black gauze material and is flame retardant. Includes enough material to cover 2 doorways! This works perfectly on the front door, or on the door to a Haunted House. Gauze materials adds extra dimension of scare, as it almost resembles an oversized spiderweb.

Snag some of our Skeleton Hands Tombstones and decorate the front yard for Trick or Treaters. Instead of raising the roof, you’ll be raising the dead. The "RIP" lights up in red; tombstone makes scary thunder and screaming sounds.

These are only a few of our decorations, so check out the website for more ideas! Remember, it’s always more fun to have too much than have too little!

Wednesday, August 5, 2009

Why Wigs are Un-Returnable


Ever purchased a wig from Halloween Adventure and then decided you needed a different hairstyle to perfect your costume? You may have taken your wig back to the store only to find that you weren't allowed to return it.

Here's why: Items that have been worn can't be returned - it's unhygienic. Think of it this way. Would you want to purchase a wig that's already been on someone else's head? What if that person had lice? Risks like these are the reason we don't accept returns on wigs. There's always the chance that, despite what the customer said, they've taken the wig out of the package and placed it on their head. And we don't want to put our customers in any danger!

Check out this info on what's not returnable:

The Following Items Are NEVER Returnable:

  • Special Ordered Items - including all Mascots.
  • Props that require special delivery are also not returnable.
  • Partial Party Kits
  • Disposable Helium Tanks
  • Any item that has been worn, used or altered!

The following items are ONLY returnable if they are in their unopened, original packaging. Items must not have been worn, used or altered in any way.

  • Undergarments
  • Socks and stockings
  • Shoes & Boots (Does not apply to shoe covers, boot tops, or costume shoes designed for indoor use only or one time wear.) Remember, even Cinderella had to try on her shoes! Please make sure that your shoes fit and are comfortable before you use them. Shoes that show obvious wear or are missing the original packaging are not returnable.
  • Dress patterns
  • Video tapes
  • CD's
  • Catalogs
  • Eye lashes
  • Wigs, beards, facial hair or any other artificial hair
    Must be returned in the
    unopened and sealed package; products in zip-lock bag style packaging or any bag/box that is not factory sealed is NOT returnable.
  • Prosthetics, fangs or any other fake teeth
    Must be returned in the
    unopened and sealed package; products in zip-lock bag style packaging or any bag/box that is not factory sealed are NOT returnable.
  • Cosmetics (unless returned in the original unopened and factory sealed package)
  • Any item that has been worn, used or altered
  • Party Supplies
  • Party Kits - must return the complete and unopened kit