What You Can't Return

Check out this info on what's not returnable:

The Following Items Are NEVER Returnable:

• Special Ordered Items - including all Mascots.
• Props that require special delivery are also not returnable.
• Partial Party Kits
• Disposable Helium Tanks
• Any item that has been worn, used or altered!

The following items are ONLY returnable if they are in their unopened, original packaging. Items must not have been worn, used or altered in any way.

• Undergarments
• Socks and stockings
• Shoes & Boots (Does not apply to shoe covers, boot tops, or costume shoes designed for indoor use only or one time wear.) Remember, even Cinderella had to try on her shoes! Please make sure that your shoes fit and are comfortable before you use them. Shoes that show obvious wear or are missing the original packaging are not returnable.
• Dress patterns
• Video tapes
• CD's
• Catalogs
• Eye lashes
• Wigs, beards, facial hair or any other artificial hair
  Must be returned in the unopened and sealed package; products in zip-lock bag style packaging or any bag/box that is not factory sealed is NOT returnable.
• Prosthetics, fangs or any other fake teeth
  Must be returned in the unopened and sealed package; products in zip-lock bag style packaging or any bag/box that is not factory sealed are NOT returnable.
• Cosmetics (unless returned in the original unopened and factory sealed package)
• Any item that has been worn, used or altered
• Party Supplies
• Party Kits - must return the complete and unopened kit