Here's How to Return Things at Halloween Adventure

So you bought that great pirate costume at Halloween Adventure, and you got it home, and realized you grabbed the wrong size. Don't fret! You can always return your stuff to the store. If you've ordered your costume online, you can still return it. Check out Halloween Adventure's rules for returning below.

QUICK & EASY RETURN POLICY. 
*Not applicable during Halloween, Christmas, and Purim Season.

Most items we sell apply for our QUICK & EASY RETURN POLICY. Unlike other costume retailers where all sales are final, almost every item we carry can be returned QUICKLY & EASILY within 3 days from delivery.

• Can I Return My Order?
• Need a different size of costume?
• There is a problem with your order?
• Initiate a Return

Please note: costume styles are subject to change without notice, due to the manufacturer's production. These changes, no matter how slight, are beyond our control. We apologize for any inconvenience this may cause. The Manufacturers do not always notify us of these variations. We will reflect any changes to the costumes in the website descriptions and images as soon as we become aware of them. Thank you for your understanding with this issue.

Attention ONLINE Customers!

There are NO RETURNS after Halloween!
All Exchanges and Return have to be made BEFORE HALLOWEEN! 

Attention Halloween Adventure Stores Customers!

Dear Halloween Adventure Customer: Due to our efforts to bring the Halloween experience closer to you, our seasonal stores are operating individually from our website!

For RETURNS or EXCHANGES of your purchases made in a real brick & mortar store,
please contact the store manager where your purchase was made.
To locate a store near you use our easy store locator.

Can I Return My Order?

We offer thousands of products, most of which can be returned within 3 days from Delivery Date, save seasonal exeptions. Refunds are for the cost of the merchandise only and do NOT include shipping and handling charges. Any return received with missing items or without original packaging will not be credited.

Shipping and handling charges are refunded in cases of manufacturers defect.

• All returns MUST BE AUTHORIZED and a RAN (Return Authorization Number) has to be issued.
• DO NOT SEND any merchandise without a valid RAN.
• Unauthorized returns will not be accepted and will not be credited!

Returns are generally processed within two weeks of receiving the product back.

Please note: Due to the nature of business WE DO NOT ACCEPT returns on merchandise purchased during following seasons/dates:
- Halloween Season (October 28th - November 2nd) - Exchanges must be made before OCT.30! Exchanges must be made for equal or higher value.
- Christmas Season (December 15th - December 28th)
- Purim Season (March 10th - March 25th)

Those Baby Costumes Are Too Cute to Return!

Come on. These costumes are too adorable to return!

This Halloween, deck out your little one in our cutest of costumes. We’ve got outfits of all shapes, sizes and designs so that your baby is comfortable and cute on Halloween night.

Baby Bee Bunting is what the buzz is about. Adorable black and yellow on top, black on the bottom, black wings and a hooded antennae make baby's first costume too cute.

Be careful! Don’t eat the baby! When you put your child in ourPizza Infant Costume, he’ll look good enough to eat J Two-piece costume includes bunting and chef's hat and fits most infants to 9 months average. Back Velcro closure.

Dress your little devil in an applicable costume in our Baby Devil Costume. This adorable getup includes red tux like bunting with tail, and hood with horns. Make sure your baby doesn’t breathe fire like the real devil and you’re good to go! J

Douse your baby in gold with our Baby Fairy Fantasy Children’s Costume. This adorable infant costume is a White bunting with Gold sparkle tulle wings & skirt, Gold soft sculpture star, and halo headband with Gold soft sculpture star.

Hope you’re not afraid of spiders, cause our Baby Spider Costume is so adorable you wouldn’t be able to resist it! Includes a plush polyester grey and black vest with attached legs and spider, and a matching spider hat with antennas.

Celebrate Batman with our Batman Bib Newborn Movie Costume. This one is a little bit batty and a lot bit cute. It includes a Batman bib and an attached black cape.

Instead of giving him a new teddy bear, give him a teddy bear costume! Our Bear Oatmeal Baby Costume is a comfy cozy option for the Halloween night. Includes: curly plush jumpsuit with plush faux fur tummy and separate hood with ears.

Head over to Halloween Adventure ASAP and scoop up an adorable baby costume today! The best costumes sell out early, so hop to it!

RETURNS: Need a Different Size?

RETURN FAQ: Need a different size?

Need a different size of costume?

If you need a different size or costume, you must place a new order for the needed replacement item(s) and return the item(s) you have already received. This is because the desired item maybe out of stock by the time we receive your return and to ensure the fastest delivery of your replacement item(s). All appropriate policies apply to all returned items. Refunds are for the cost of the merchandise only, not including shipping and handling.

If you choose to call/email us about your return, please provide the following information:

• Your e-mail address
• Your order number
• A brief description of the problem
• Any item damage or shortage, if applicable

All web initiated requests will receive an automatic confirmation followed by an email confirmation. If you do not receive an email confirmation the security on your computer is not allowing us in. Please contact Customer Service Center.

Don't Return That Makeup! Look at all you can do!

This Halloween, no costume is complete without the right makeup. In this two part series, we’ll show you what makeup can be used for what costume, and how to apply it. There's no need to return the makeup you've purchased - don't even think about bringing it back. You might tell yourself you can use what you've got - but we've got the real thing!

If you plan on being a vampire, a wolf, a zombie, or anything that might require some blood, you have to have our Blood Gel.Blood Gel is a deep red syrup-based blood that never dries, giving the look of oozing, wet, thick blood. Washes off easily with soap and water. Apply with a paint brush, Q-tip, or your finger.

No clown costume is complete without a full out face of makeup. Sure, that red nose is important, but the white face and special designs are themost important part! Our Bozo Makeup Kit is the easiest way to get all the makeup you’d need for a clown costume in one place. Make-Up kit includes large tube of white cream make-up, six mulitcolor crayons (white, red, black, blue, green and yellow) and one applicator sponge. Use the sponge to cover the entirety of your face white, then use the crayons to draw fun shapes atop the white. Also check out another clown kit here.

Joining the army for one night only? The best soldiers know you can’t blend in without some camo. Our Camouflage Makeup Kit, This E-Z Character FX makeup kit includes: Two white sponges, Mini shaker of powder, Mini puff, Small flat brush, and Black, wolf brown and green make-up. Use the kit to paint stripes of green and brown that extend across your entire face!

Another must have is our Colored Liquid Body Latex Paint. Use colored liquid latex to create exotic, dazzling and durable fantasy designs. Colored Liquid Body Latex is bold and rich with color and has excellent elastic properties allowing for ease of movement and comfort. Once applied, these fantasy designs can walk, dance, and even swim with you so long as they don’t get heavy friction. To remove, simply scratch loose an edge and peel off.

Have to fake an injury? It’s easy with our Ex Fx Injury Kit. Kit includes blood gel for the cut, a white makeup sponge to fake that pale look you get when you’re hurt, a black stipple sponge for the blood gel and an ‘injury stack’ with four colors to fake it well!

Any fairy costume isn’t complete without a TON of glitter. Thankfully, our Face Painting Glitter comes in 8 different colors! Available in the following colors: Opalescent, Silver, Gold, Red, Orange, Green, Blue, and Purple. Perfect for showing team spirit at your next sporting event or putting a finishing touch on your Halloween costume. Pick up a stick in every color and let your imagination go wild!

What You Can't Return

Check out this info on what's not returnable:

The Following Items Are NEVER Returnable:

• Special Ordered Items - including all Mascots.
• Props that require special delivery are also not returnable.
• Partial Party Kits
• Disposable Helium Tanks
• Any item that has been worn, used or altered!

The following items are ONLY returnable if they are in their unopened, original packaging. Items must not have been worn, used or altered in any way.

• Undergarments
• Socks and stockings
• Shoes & Boots (Does not apply to shoe covers, boot tops, or costume shoes designed for indoor use only or one time wear.) Remember, even Cinderella had to try on her shoes! Please make sure that your shoes fit and are comfortable before you use them. Shoes that show obvious wear or are missing the original packaging are not returnable.
• Dress patterns
• Video tapes
• CD's
• Catalogs
• Eye lashes
• Wigs, beards, facial hair or any other artificial hair
  Must be returned in the unopened and sealed package; products in zip-lock bag style packaging or any bag/box that is not factory sealed is NOT returnable.
• Prosthetics, fangs or any other fake teeth
  Must be returned in the unopened and sealed package; products in zip-lock bag style packaging or any bag/box that is not factory sealed are NOT returnable.
• Cosmetics (unless returned in the original unopened and factory sealed package)
• Any item that has been worn, used or altered
• Party Supplies
• Party Kits - must return the complete and unopened kit

Where will you be on Halloween night?

Looking for a place to party on Halloween night? Halloween 2009 is just around the corner, and you'd better believe that the bars will be packed! This year, the holiday falls on a Saturday night. No one has to get up for work in the morning, so they'll all be going out. Why deal with the hassle of waiting in line when you can secure a ticket to an awesome event?

Check out Joonbug's Halloween NYC list of events, promotions and ticket deals.

Says the site: It's that time of year again and we have everything you need to know about Halloween night and the weeks building up to it. Halloween parties NYC at Joonbug.com will give you the inside scoops on all things Halloween. With information on Halloween parties, restaurants, clubs, nightclubs, bars, lounges, costume shops, Halloween tickets and promotions, discounts and blogs; thisHalloween 2009 events guide truly is the ultimate and only guide to the best Halloween night of your life. Also check out HalloweenNYC.com.

They're featuring events at hot nightlife spots like Amalia, China Grill, Aspen Grill, D'or and more! They even have hour long open bars. Check out all of their events and more HERE.

Happy partying, Halloweenies!

Walk like an Egyptian

Why return those Egyptian costumes? You can wear them for years to come! They're so intricate that you might as well keep them in storage for a few years. So turn around from that returns desk and march straight back home with your Cleopatra wig held high!

This Halloween, make like 80s girl group The Bangles and walk like an Egyptian in our many Egyptian themed costumes. The Egyptians had luxury down to a science, so for one night, dress gorgeous, put up your feet, and do that funky walk.

Teens will love our Egyptian Princess Teen Costume. This gorgeous costume includes dress, headband with medallion, and gold armbands. We’d recommend spicing it up with heavy black cat eyed eyeliner, gold shoes and maybe even a long black haired wig.

What’s that you say? You’ve always wanted to be queen? Well, tonight’s your night! Our Egyptian Queen Adult Costume is a fabulous, historically accurate getup. This glorious, fully finished garment includes a long white split-front satin gown with zipper in back and an attached two-tone shimmer fabric drape, sparkling in the light from a rich teal to a glistening gold. A gold sequin belt with attached puff-print apron, puff-print Egyptian style collar, and a gold sequin headpiece with faux jewel accent also included.

Fancy ladies will also love our Nefertiti Adult Costume. Deck yourself out in all black this Halloween in a costume that includes a sexy long black number with gold detailing by the bust as well as down the front. Costume also includes a gold headpiece to help you work it!

Men can command attention in our Pharaoh Historical Adult Costume. Costume includes a long white tunic with stripes at the bottom, gold collar with Egyptian print fabric accents, matching gold belt and a fabric headpiece with stripes and gold band. Ah, the Egyptians knew how to do it up.

If you love a little bit of camp in your costume, try our Queen of the Nile Adult Costume. A delightfully bright number, this costume includes long pleated stretch sheath gown, full slip, colorful Egyptian style collar, shoulder sleeves, Egyptian style belt, Gold wrist cuffs, and gem stone headband.

Who said Pharaoh got to have all the fun? No one can forget King Tut! Make like Tut in our Super Tut Adult Costume, which includes a white tunic, dazzling blue, gold and black oversized headpiece and matching arm c